#Interview with Jay, Physiotherapist and Founder of BioKin in Bertrange

Could you introduce yourself in a few words?

My name is Jay, I'm a sports physiotherapist and physical trainer specialising in combat sports. I started working in Luxembourg just over a year ago. My journey began at MOVART, a centre dedicated to personal training. At the same time, I launched a physiotherapy practice in Belgium.

After a year, I decided to concentrate all my activities in Luxembourg and opened my own practice, BIOKIN.

Why did you open your own practice?

I opened my practice to promote the values I hold dear in physiotherapy and to offer a modern approach based on active rehabilitation, where the patient becomes an active participant in their own recovery. This method, while incorporating passive therapies, provides lasting benefits, comprehensive care and more effective long-term recovery.

Humans need movement. From experience, I notice that patients invest more in active treatment and are prouder of their results.

How did you discover PhysioPro, and what prompted you to use it in your practice?

I discovered PhysioPro through Florian, a physiotherapist I met before opening my practice. During our conversations, he introduced me to this tool, highlighting its many features that simplify daily practice management. Florian also helped me enormously in the early stages of creating BioKin and remains a valuable support. I am very grateful to him and want to thank him once again!

What are the main benefits PhysioPro brings to your daily practice?

PhysioPro gives me a clear and structured view of my day thanks to an intuitive interface that optimises consultation planning. It enables fast and simplified invoicing, eliminating administrative hassles. Moreover, its powerful tools, such as mobile scanning and automatic prescription reading, make document management smooth and effortless. It is truly a tool that transforms daily practice management.

Are there specific features you find particularly useful or innovative?

The mobile scanning and automatic document reading feature, enabling fast and accurate processing of prescriptions through AI, without any extra effort.

The ability to send invoices directly by email, simplifying communication with patients and reducing time spent on administrative tasks.

The error-prevention feature when encoding prescriptions, which ensures accurate and error-free entry, avoiding administrative complications or processing mistakes.

The ability to record treatments as sessions progress to maintain impeccable traceability.

How does PhysioPro contribute to the administrative management of your practice?

The tool significantly simplifies several aspects of administrative management: it enables efficient management of retrocessions for other physiotherapists, clear and organised payment tracking, and proactive monitoring of prescriptions nearing expiry through an intuitive colour-coding system. For someone like me who is not particularly passionate about administrative tasks, PhysioPro offers a solution that transforms these obligations into a simple and fast process.

If you had to recommend PhysioPro to other physiotherapists, what would you say?

I would tell them that this tool is a real time-saver, and for any self-employed professional, saving time is a priceless luxury. Moreover, it is backed by exceptional customer and technical support that makes all the difference. With PhysioPro, efficiency and simplicity go hand in hand. Try it, and you'll adopt it without hesitation!

What are your future plans for BioKin, and how do you think PhysioPro can support you?

We are still in the early stages: we've only been open for barely two months. My goal is to grow the practice, promote the image of modern physiotherapy focused on active rehabilitation, and build the BioKin brand. Ultimately, I would like to potentially open more practices.

Let's climb the ladder step by step!